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Meet our team!

Mark Phan


Connect with Mark today on
1800 456 236 and get more from your next cruise!

Meet the rest of our team


What makes us stand out

GlobeNet Travel principals commenced operations in 1994 as a Brisbane-based American Express agency, expanding to become one of the largest independent travel agencies in Australia today..

With a philosophy that one has to experience it to sell it, our consultants quickly became authorities on resorts locally and expanding world-wide, while winning top awards along the way. In 2005 we became the inaugural Hall of Fame agency for Tourism Queensland's Sunlover Holidays and since then have also been Club Med Australasia's top agency, every year!

Increasingly now and on invitation, we attend international trade shows and cruise advisory boards, promoting the best interests of our clients and local travel industry partners.

When we launched Clean Cruising in 2007 as our specialist cruise division, our goal was simple - to help Australians "Find Their Dream Cruise Faster", BUT always at the best available daily price! How we do this always evolves but we focus on three ways to achieve it by...

 • Showcasing the world's cruise ships (AND where they go) as never seen before
 • Creating the fastest website with innovative ways to research your cruise

Having won countless awards in Australia and internationally, our innovative approach to cruising has not gone unnoticed.

In October 2016 we were honoured with Helloworld Australia's top award for general travel while earlier, in February, the Cruise Lines International Association Inc. recognised us as their Australian "Online Agency of the Year" specifically for cruise. This award is judged by leading cruise lines on efforts to promote cruising, consultant training and growth in customer bookings.

Last year Luxury Travel Magazine readers voted us into their "Gold List", which features Australia's leading luxury travel agencies.We were also the only cruise agency becoming "Agency of the Year" finalists in the AFTA National Travel Industry Awards, voted on by Australia's travel operators.

While we are proud of our accomplishments, the feedback from our happy customers is what truly puts a spring in our step. Our Facebook page today has a comment which is priceless to us all... "Hello to Sarah. Faultless service over 5 years and 20 cruises. Best service ever - in any industry I have dealt with!!" - Warwick D. 25 Sep 14.

Thanks to all of our wonderful clients for your tremendous support!

Industry Awards

  • CLIA Australia "Online Agency of the Year" 2015 & 2017 winner
  • Helloworld "Associate National Retailer of the Year Award" 2016 winner
  • AFTA National Awards "Agency of the Year" 2014 finalist
  • CLIA Australia "Online Agency of the Year" 2014 finalist
  • Luxury Travel Magazine - Gold List 2014 Finalist
  • TravelMole - Web Innovator of the Year 2010
  • Travel Tech - Top 10 Australian Travel website 2009
  • Google Australia - Top Developer Website 2008
  • Deloitte Technology - Fast 500 Asia Pacific 2005

Cruise Awards

  • APT Cruises - Gold Agent 2016
  • Azamara Club Cruises - Silver Agent 2016
  • Carnival Australia Cruises - Diamond Agent 2016
  • Celebrity Cruises - Platinum Agent 2016
  • Cunard Inner Circle Club - Emerald Agent 2016
  • P&O Cruises Partnership Elite - Diamond Agent 2016
  • P&O International Partnership Elite - Emerald Agent 2016
  • Princess Cruises Partnership Elite - Diamond Agent 2016
  • Royal Caribbean Cruises - Silver Agent 2016

Travel Industry Memberships

  • Australian Federation of Travel Agents - Australia's peak travel agency representative body
  • The AFTA Travel Accreditation Scheme - The benchmark of quality for the travel industry
  • Cruise Lines International Association Inc. - Peak body for Australia's cruise industry
  • The Helloworld Group - Incorporates the Harvey World Travel, Jetset Travel, Travelworld and Travelscene American Express brands
  • The GlobeNet Travel Group - Australia's leader in leisure travel for 20 years & now the fastest growing cruise specialist in the country

Sharing over 500 years of Cruise time...

Alana

Alana Kentrotis

Consultant Support
Alana has always had a big interest in travel after travelling all through the USA with her family. After completing her diploma in Travel and Tourism she knew this would be the career for her.
Andrew

Andrew Garrett

Senior Consultant | CLIA Cruise Master
Andrew?s love of cruising started on a six week family cruise from Australia to Europe via Panama Canal on the Galileo Galilei (was Celebrity Cruises first ship SS Meridien). Since then Andrew has personally experienced numerous cruise lines around the world, and in a travel career spanning 19 years, is one of the top 10 CLIA accredited, cruise agents in Australia.
Anna

Anna Russell

Marketing Manager |?Cruise Master
Anna draws on her years of consulting experience to enhance her Business (Tourism/Marketing) degree, and is now our Marketing Manager, helping get the best exclusives to our growing client base. She has travelled extensively herself, and is also one of Australia's top Club Med Specialists.
Athena

Athena Franks

Senior Consultant | CLIA Cruise Master
Athena enjoyed 7 years at Cunard Line, promoting the luxurious Queens (Victoria, Mary, Elizabeth), before moving into consulting with Globenet Travel's Clean Cruising team. Athena loves fine dining and exotic cruises and loves spoiling her clients with the same VIP treatment.
Benice

Benice Parkinson

Senior Consultant | CLIA Cruise Master
Benice just loves cruise holidays. She has been assisting clients with their holidays for over 10 years now but particularly likes planning family holidays. Benice?s favourite place to cruise so far is the Caribbean on Carnival Vista. Once day she would love to cross Alaska off her bucket list! Benice is also a Club Med specialist as well as a cruise specialist- so can assist with a range of different holiday styles.
Carli

Carli Fergusson

Senior Consultant | CLIA Cruise Master
Carli has an extensive background in customer service and sales and has been a South Pacific specialist for the past few years in retail and wholesale. She has the belief that the customer always comes first and wins clients over with her positivity and can do attitude.
Casey

Casey Russell

Director
Responsible for anything & everything that happens invisibly in the office, Casey is loved by all for his skills & good humour, always ready to help others out when their systems crash/stall/freeze etc.. The quiet achiever, he has been principal architect for mapping the world's cruise paths, providing instant cruise maps from complex itineraries. Also virtual cruise videos with virtual ship models as a side hobby, collecting the Google "Speedgeeker of the Year" Australia award along the way.
Ciaran

Ciaran O'Cearbhallain

Team Leader | CLIA Cruise Ambassador
Ciaran specializes in arranging large group tours and prior to that was consulting for 8 years in Ireland. He now plays a key role in our groups team and away from work he's a very keen sports fan.
Dan

Dan Russell

Director
Multi-skilled & passionate about travel, Dan has a ?hands on? approach. His vision with Clean Cruising is customer focused combining the best cruise website with the most talented and experienced cruise consultants in Australia. In his spare time he enjoys a mix of ski, camping and cruise holidays with his family.
Danielle

Danielle Sumner

Travel Consultant | CLIA Cruise Ambassador
After completing her Diploma of Tourism at Southbank Institute of Technology, Danielle has the opportunity to work at Disneyworld in Florida as apart of the Disney International Program where she learnt one of the highest levels of customer service. Danielle is now a full time consultant offering great customer service to assist her clients with booking their next holiday!
David

David Eastes

IT Projects
David is an experienced online travel and business expert. With over 15 years working with websites he understands how to make great experiences for our customers. He loves travel and adventure just as much as our consultants and has lived in Vancouver and Las Vegas.
Gayle

Gayle Tobin

Senior Consultant | Cruise Specialist
Gayle is one of our original Cruise Specialists and is one of the country's leaders, having consulted and specialised in cruise holidays for over 35 years. Gayle particularly likes home-port cruising in Australia.
Jean

Jean Summers

Sales Director | Cruise Master
Jean has over 20 years in the industry & comes from a line of Travel Specialists going back 3 generations! Jean is fortunate to have experienced over 25 cruises in her career and now focusses on Business Management. Her other travel passion is snowskiing holidays, having skied on 4 Continents in the last 30 years.
Jenny

Jenny Burns

Senior Consultant | CLIA Cruise Accredited
Jenny has joined the team with a cruise industry background at both retail and wholesale level.?She is passionate about travel and cruising and continues to travel worldwide, using her knowledge and personal experiences to the benefit of her clients.
Joanne

Joanne McKeon

Senior Consultant | CLIA Cruise Accredited
Joanne was bitten by the travel bug after a few extended tripes overseas and it seemed right when she 'fell' into travel. Joanne has enjoyed roles in both corporate and retail travel, but enjoys the excitement that comes with planning holidays for her own clients. Joanne loves cruise holidays knowing that there is new cultural experiences waiting to be found at each port.
Kirin

Kirin Greenland

am Leader | CLIA Cruise Master
After a trip to Disneyland as a child Kirin developed a love of travel and from then on always wanted to pursue her love of travel. Then graduating from TAFE with a Diploma of Tourism and Events management she was determined to get a job in travel. Since then she has gained extensive knowledge and an even bigger love of travelling and seeing the world. Kirin loves nothing more than hearing about the great times her clients have had on their trips.
Kylie

Kylie Howard

Senior Consultant | Cruise Specialist
With an Associate Diploma of Business in Travel, Kylie has worked in the industry for 25 years and loves sharing her vast knowledge and travel experiences with her customers.
Lauren

Lauren Macartney

Senior Consultant | CLIA Cruise Accredited
Lauren began working on cruise ships, and just knew it was the perfect way to travel in her 20s. Lauren completed three contracts all on Holland America and loved every minute, visting Alaska, Mexico, Hawaii, Europe and Baltic regions. She now brings her vast knowledge and experiences to share with you in planning the cruise of a lifetime!
Learni

Learni Ehrnholm

Senior Consultant | CLIA Cruise Accredited
With over 14 years in the travel industry, Learni's passion for the cruise holidays started in Mission beach where her parents owned a catamaran that went daily to Dunk Island and the Great Barrier Reef. She has travelled worldwide but her favourite region is Europe and the Mediterranean. She specialises in river and small boutique ships, designing luxury travel with great attention to quality and value to suit her clients? expectations and budgets.
Lesleigh

Lesleigh Ross

Senior Consultant | CLIA Cruise Master
Lesleigh started her travel career studying in London then working on the cruiselines, Carnival Triumph out of New Orleans, then Carnival Breeze out of Miami. This is where she met her Canadian husband and they spent the next 5 years across Carnival, Princess, Celebrity, Royal and Norwegian cruiselines to over 55 countries around the world. Lesleigh looks forward to helping you on your next holiday with her vast cruise knowledge!
Martine

Martine Hero

nior Travel Consultant | Cruise Master | CLIA Co
With 39 years in the travel industry, Martine has wide experience in retail, corporate, groups, teaching and tour operating. Having lived in Europe/UK for 8 years before returning to Australia, her 7 years in tour operating and escorting tours helped her understand exactly what clients want on their holiday. Martine has a passion for cruises to exotic destinations... and singing!
Megan

Megan Gane


After completing her Certificate 3 in Travel & Tourism, Megan was given the opportunity to put all the study into practice securing a position as a Junior Travel Consultant. So after being in the travel Industry for over 10 years now there is no doubt she has a passion for travel & loves to travel herself !
Natalya

Natalya Mills

Senior Consultant | CLIA Cruise Ambassador
Natalya grew up in tropical North Queensland and Moved to Brisbane to Join the Globenet Team, with now 11 years in holiday planning, She likes to delight her clients with exceptional knowledge to fulfil their holiday plans. Natalya loves to explore Europe and Asia and likes to cruise at least once a year.
Natasha

Natasha Osman

Senior Consultant | CLIA Cruise Master
With over 16 years in the travel industry and an extensive background in customer service Natasha enjoys building unique itineraries for her clients. After living in the UK for a number of years and travelling extensively she has great wealth of knowledge for Europe, the UK and Canada.
Rita

Rita Cross

Senior Consultant | CLIA Cruise Accredited
Rita fell in love with cruising on the Fairstar. She has worked in the travel industry for about 18 years with the last 2 years specialising in cruising. Rita is excited to help you with your next holiday.
Rob

Rob Warner

Senior Consultant | CLIA Cruise Master
After 18 years of travel consulting in NZ, Rob joined the company in 2013 to specialise in cruising. Having cruised on several ships to various destination, this is by far the best way to travel in hisbook. Rob keeps fit through refereeing soccer and likes to relax with a glass or two of red wine.
Russell

Russell Cameron

Team Leader | CLIA Cruise Accredited
Russell lives and breathes travel and brings a wide range of skills to the team from his widespread industry experience in both retail and corporate. He has a passion for culinary experiences on board cruise ships. From the best steak at sea to the best bar for every single occasion any time day or night! Russell prides himself on fast, efficient friendly expert advice and is only too happy to share his knowledge and assist clients with creating their dream holiday.
Sally

Sally Berry

Senior Consultant | CLIA Cruise Master
Sally has travelled, lived & worked all over the world, extensively from South Africa to Europe, Asia, North America, South Pacific and all of Australia's best destinations! Her expertise in building unique itineraries let her clients enjoy rewarding, care-free cruise holidays. Loves compiling holiday packages & family holidays.
Sarah

Sarah Lee

nior Consultant Support & Product and Marketing
Sarah went on her first ever overseas trip which happened to be a cruise shortly after finishing high school, this began her love for travel and cruises in particular. After gaining a Diploma of Travel and Tourism Management she joined our graduate program, and we know in time she will become a wonderful consultant like her colleagues.
Tosh

Tosh Russell

Director
Tosh is an original founder of the travel group, and 25 years on still leads by example while enjoying the challenges and achievements. From entry to Tourism Queensland's "Hall of Fame" in 2005 to being voted "Online Cruise Agency of the Year" for Australia in 2016, the awards are great to get, but less important to her than being surrounded by a happy team of professionals every day! Tosh is a big fan of small ship luxury cruising worldwide.
Tracey

Tracey Bremner

Office Manager | Cruise Ambassador
Tracey has been in travel all her life and has enjoyed working in all aspects from retail, to corporate, to wholesale to airlines. She has loved travelling the world and shares her fantastic experiences with her clients, and in reverse being inspired with her clients travel. The best thing about the travel industry are the people and clients you work with, and the opportunity to travel and experience all of the fantastic products we sell.

Every cruise experience is precious. But so are all the destinations and people we visit along the way. For truly sustainable voyages, which future generations can also enjoy, everyone needs to play their part. That includes us, which is why we are actively involved in several sustainability initiatives as well as developement projects.

At Clean Cruising we have always held sustainability close to our heart. In fact, we created the world's first cruise sustainability program using our unique mapping technology to accurately calculate values. We then partnered with Carbon Neutral, a leading non-profit organisation, which has planted over 30 million native trees in Australia. The result: every cruise has an equivalent sustainability tree planting value for the benefit of concerned cruise goers.

Contributing to this program is an optional and voluntary choice offered to everyone who books with us. For just a few dollars extra, our great country (and the planet) will be a better place after your cruise.

We are also currently developing a strategy to halt the commercial harvesting of the Great Barrier Reef's coral. There are 59 operators licensed by the Queensland Government to mine 200 tons/year of rare, live and vulnerable coral for export. This practice is banned worldwide in regions such as the Philippines, Bali, Guam, Samoa, Puerto Rico, Hawaii and Florida.

While we greatly value our sustainability projects, we also recognise that many people from poorer countries need a helping hand. As a result, we have developed our own educational initiative and are a proud supporter of Médecins Sans Frontières Australia.

We commenced our educational initiative in 2001, by sponsoring school children in Ethiopia, Kenya and Uganda. Since then, we have expanded our sponsorship to children from small villages in Samoa, Solomon Islands and Sabah. These projects are self-funded by our company, staff and friends.

Our commitment to the community extends beyond our current initiatives. Every year we try to add a project, aimed at helping future generations in our region and promoting friendship with our neighbours of all races and religions. If you are aware of a project where you think we could help feel free to drop us an email. We will also happily send you further details about our existing projects, upon request.

About GlobeNet Travel

GlobeNet Travel commenced operations in 1991 as a Brisbane-based American Express agency, expanding to become one of the largest retail travel agencies in the country today.

GlobeNet Travel is independent and privately owned, with headquarters in Brisbane's CBD Waterfront area. We are proudly part of the Helloworld group as an associate member agency as well as a member of the International Cruise Council of Australia.

Partnership opportunities
We're looking for suitable partners outside Australia to take our unique web technologies into your own markets. Contact us at partners@cleancruising.com.au.